Hollywood Presbyterian Medical Center

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Patient Relations

Patient Relations at Hollywood Presbyterian Medical Center provides:

  • A link between the hospital, patients and families;
  • A formal process for investigation and resolution of patient’s concerns; and
  • Access to live interpreter services, telephone interpreting in 150 languages and sign language interpreting by video.

To help facilitate communication, Hollywood Presbyterian Medical Center uses Cyra Com language interpretation phones. These are dual handset telephones that are located hospital-wide to facilitate communication when a live interpreter is not available. Click here to read our interpreter services policy.

We're Interested in Hearing What You Think of Us

Your complete satisfaction is our main goal. That's why when you are in our hands we take each concern you have very seriously. Please don't hesitate to talk to your healthcare provider about any issue that is bothering you.

Patients are encouraged to discuss concerns with the clinical nurse director on their unit but they may also contact Patient Relations to discuss concerns, needs or compliments.